Responsible Gaming
Gambling is Entertainment, Not Income
At Luckywave, we believe gambling should be enjoyable entertainment only. It is never a reliable way to make money or solve financial problems. Always gamble with money you can afford to lose, and never chase losses by betting more than planned.
Age Verification
You must be at least 18 years old, or the legal gambling age in your jurisdiction, to use Luckywave. We are committed to preventing underage gambling and will verify your age during registration. If you are under 18, please do not proceed.
Warning Signs of Problem Gambling
If you recognise any of the following behaviours in yourself, you may be developing a gambling problem:
- Chasing losses by gambling more to recover money lost
- Hiding gambling activity from family or friends
- Spending more time or money on gambling than intended
- Feeling anxious or irritable when unable to gamble
- Borrowing money to fund gambling
- Neglecting work, education, or relationships due to gambling
- Using gambling to escape problems or stress
- Lying about the extent of gambling involvement
- Repeated failed attempts to reduce or stop gambling
Self-Help Tools Available
Luckywave provides tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specified timeframe
- Loss Limits: Cap the amount you are willing to lose during a session or period
- Reality Checks: Receive periodic reminders of how long you have been playing and money spent
- Self-Exclusion: Temporarily or permanently exclude yourself from your account
- Account Cooling-Off: Take a break from gambling for a set period
To access these tools, log into your Luckywave account and visit the Responsible Gaming settings.
Support and Helpline Organizations
If you need help, these organisations provide free, confidential support:
United Kingdom
- GamCare – Counselling and support for problem gambling
Website: www.gamcare.org.uk
Telephone: 0808 8020 133 (free, 24/7) - GamStop – Self-exclusion scheme across UK gambling operators
Website: www.gamstop.co.uk - Gamblers Anonymous – Peer support meetings
Telephone: 020 7384 3040
International Support
- Australia – Gambling Help Online
Website: www.gamblinghelponline.org.au - Canada – Responsible Gambling Council
Website: www.responsiblegambling.org - United States – National Council on Problem Gambling
Website: www.ncpgambling.org
Helpline: 1-800-GAMBLER (1-800-426-2537) - Germany – Bundeszentrale für gesundheitliche Aufklärung (BZgA)
Website: www.bzga.de
If You Need Help, Reach Out Today
Problem gambling affects many people and their families. There is no shame in seeking support. If you or someone you know is struggling with gambling, please contact one of the organisations listed above. Help is available, and recovery is possible.
Gambling should always be fun. If it stops being fun, it's time to seek help.
Contact Luckywave
If you have questions about our responsible gaming policies or need assistance with account controls, please contact our support team at [email protected] or through your account dashboard.